Head of Customer Insights, Planning & Analytics, Global

Amsterdam / Luxembourg / London / Ljubljana, Slovenia

We are driving a revolution! Today, Bitstamp is Europe’s largest cryptocurrency exchange and a cornerstone of the global crypto market. Our ambition is to expand our business and brand even further and are looking for innovative, ambitious and passionate growth marketers to be part of this story.  We believe that the promise of crypto – and the decentralization of finance – should be a movement open to everyone.  If this strikes a chord with you – then join us to make a difference. 

By joining the Growth Team, you work with an international group of like minded people who are passionate about driving business development and global growth with sustainable go-to-market strategies and execution.  

We are hiring in multiple locations so you can make a difference and join us in either Ljubljana, Amsterdam, Luxembourg or London. 

What you’ll be doing 

  • Leverage insights (customer, market qualitative and quantitative) to continuously optimize Bitstamp’s go-to-market strategy and tactics - specifically when it comes to media investments but also when it comes to pricing and product launches.  
  • Lead with testing and experiments. 
  • Continuously track Bitstamp’s media performance versus targets and its perception in the market.  
  • Delivering actionable and decision driving customer, and market insights (qualitative and quantitative) and campaign analysis including optimization proposals.  
  • Leading Bitstamp’s ROI investment steering model (key event model/ LTV). 


What you’ll bring to Bitstamp 

  • 10+ years of relevant experiences in marketing planning and analytics.  
  • Deep understanding of programmatic marketing, ROI steering investments and LTV. 
  • Proven track record in driving marketing effectiveness and efficiency through best in class growth hypothesis and experiments. 
  • Experience in working and succeeding in an international and fast paced tech environment. 
  • Experienced in working internationally and across regions. 
  • Strong leadership skills, especially in regards of inspiring people and providing clarity and structure. 
  • Strength in leading remote teams. 
  • Strong English communication skills (verbal and written). 

Our story 

Bitstamp started in a garage with two laptops, a server and an unwavering belief that cryptocurrency was going to revolutionize finance. That was in 2011, just two years after the launch of Bitcoin. 

Today, Bitstamp is Europe’s largest cryptocurrency exchange and a cornerstone of the global crypto market. Over four million individuals and financial institutions have placed their trust in us, because we’ve continuously proven to be stable, reliable and committed to long-term growth. We focus on quality and don’t take shortcuts – in business or when it comes to our team. 

We have become the world’s longest-running cryptocurrency exchange by building a talented team of people who enjoy working together and are dedicated to supporting each other’s growth.  

If you want to join a fast-paced company in a highly innovative industry and if you find it exciting to contribute to Bitstamp's next chapter, in a time where crypto will become mainstream – come and join the team! 


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